Weekly survey: maximum allowable downtime – target and actual

This week's survey is inspired by this morning's Kimberly+Paul hot-tub conversation around data-dependent routing vs. network load balancing, which then turned to SLAs. Yes, we lead an exciting life .

This survey is a *four*-parter. Part 1 is for each of your databases, which survey option is closest to your target maximum allowable downtime SLA (Service-Level Agreement, a.k.a. RTO – Recovery Time Objective)?

  • Survey 1 is if your SLA is based on 24×7 operation
  • Survey 2 is if your SLA is based on non-24×7 operation (e.g. allowing for a 6 hour daily maintenance window, the rest of the time we must be available 99.9%)

Part 2 is for each of your databases, what can you actually achieve?

  • Survey 3 is your achievement over the last year for 24×7 operation
  • Survey 4 is your achievement over the last year for non-24×7 operation

I'll report on the result sometime during the first week of June – as this is a big survey I'd like to get lots of results. Please repost/Tweet/whatever.

What do I mean by that downtime SLA? Well, however you have it defined. It could be that your SLA is an absolute value based on 24×7 operation, or it could be based on the 9-5 work-day. In all cases, what percentage of the defined time does the system have to be available? Note that I'm calling out a 5, 4, and 3 nines of 24×7 as separate answers as I'd like to see how often these occur and can be met.








As always, a big Thanks! for contributing to the blog by responding. Please shoot me an email (Contact button, bottom left of the blog), or ping me on Twitter (@PaulRandal) if you have an idea for a good survey.

PS No comments on this post please (I'll delete them straight away) – please wait for the survey results post to avoid skewing the answers.

Leave a Reply

Your email address will not be published. Required fields are marked *

Other articles

Some thoughts on courage

(This is also the Ponderings – editorial – in today’s SQLskills newsletter.) I want to start out this post by sincerely thanking everyone who emailed

Explore

Imagine feeling confident enough to handle whatever your database throws at you.

With training and consulting from SQLskills, you’ll be able to solve big problems, elevate your team’s capacity, and take control of your data career.